The purpose of this job is to provide technical expertise and support in the development, implementation, and maintenance of multinetwork, multiuser Local Area Networks (LANs, Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) within the County.
This is an intermediate level position within the IT department that supports the network infrastructure, network security, and data integrity.
Plans and installs software updates and patches to network operating systems, server-based applications, and centralized services.
Plans and installs hardware upgrades for network servers, gateways, and associated telecommunication devices.
Maintains accurate and up-to-date documentation for network hardware/software.
Configures and troubleshoots network devices and network client software installations and updates.
Administers user access to network resources and adds/modifies/deletes user accounts for file/print and dial-in servers.
Diagnoses and repairs or coordinates repair of network hardware.
Monitors performance of servers and possibly telecommunications devices.
Provides technical support to end users.
SharePoint 2013 Administration and troubleshooting experience.
Knowledge of Microsoft Hyper-V, Exchange 2010, System Center 2012 software, Active Directory, DNS, DHCP, Group Policy, Windows 7 and Microsoft Office Products.
Technical Knowledge and Skill Building:
Develops knowledge and maintains skills in current infrastructure and systems.
Learns new platform systems, programs, and technologies in response to changing County priorities and needs.
Seeks out new programs and technologies that will create a significant improvement in IT operations.
Customer Service Orientation: Focuses efforts on meeting the customers’ needs.
Takes personal responsibility for correcting problems: Takes personal responsibility for correcting customer service problems. Corrects problems promptly and non-defensively, even if this involves incurring additional, unbudgeted overtime costs.
Team Work: Works with colleagues cooperatively and provides support to team efforts.
Solicits input: Genuinely values others’ input and expertise. Displays positive attitude and willingness to learn from others, including management, customers, and peers. Solicits ideas and opinions to help form specific decisions or plans.
Drive for Results: Focuses on end results and continuous improvement of work.
Wants to do job well; tries to do the job well or right and expresses desire to do better. May express frustration at waste or inefficiency. Adheres to established guidelines and timelines.
Must have a Bachelor’s Degree.
Must live or move into Burlington County within one year of hired date.
Send letter of interest & resume to Christopher Kleszics at CKleszics@co.burlington.nj.us