What will they ask and how should I answer?
You will be asked what your emergency is and the location where you need assistance. You should remain calm, speak clearly and slowly. Below are some examples:
  • I need the emergency squad at 123 Main Street. (You should always include the name of the municipality you are in, not your post office.) There is a man outside having a heart attack.
  • I need the Fire Department at 123 Main Street. My house is on fire.
  • I need the police at 123 Main Street. Someone is breaking into my neighbor's house.

Show All Answers

1. What is 911?
2. When should I use 911?
3. Can I dial 911 from any phone?
4. Who will answer my 911 call?
5. What will they ask and how should I answer?
6. Will they keep me on the phone and ask other questions?
7. What if the caller speaks a foreign language?
8. What if the caller is speech or hearing impaired?
9. What if my call is not an emergency?
10. Can I call a police station directly?
11. Are there things I shouldn't call for?
12. Is there anything I should do to make sure emergency personnel can find me?